Communication strategies
Clashes can happen where 2 people do not understand each other.
- Tell someone that you care about the relationship and that you have concerns.
- If a topic comes up again and again, try to understand what about it is important to the person.
- Ask for clarification.
- Say what you understand.
- Ask if there is something else that you haven’t understood.
- Try to find out if there is a piece of information the other person has that they might assume you understand.
Be patient and take time to understand.